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The Settlers Online

The Settlers Online – Terms of Sale

Last Update: August 25th, 2011

These terms of sale (the “Terms of Sale”) shall govern the purchase of a subscription (“Subscription”) and/or of virtual currency (“Credits” or “Virtual Currency”) that the User may obtain in the online video game entitled “The Settlers Online” (the “Game”) and accessible at :

The Terms of Sale are incorporated by this reference to the Terms of Use of UBISOFT, available at the following URL: All capitalized terms used but not defined herein shall have the meaning given to them in the Terms of Use of UBISOFT.

UBISOFT may make available to the User, either free-of charge or in exchange of certain Credits or with a Subscription, additional materials which, once added to your Account, can be used to maximize your experience within the Game.

All such materials, including without limitation objects, customization elements, building accelerations, avatars and any other elements which UBISOFT may make available to you in the Game are referred to as “Additional Content”.

1. Subscription and Credit purchase

At the time of creation of your Account, you may be able to choose between Subscriptions for different periods and between different packs of Credits to be used in the Game.
You must have a valid Account to be able to purchase a Subscription and/or pack of Credits.

2. Subscription periods

The length of the Subscription is variable and depends on the Subscription you chose.

3. Licence

Credits may be obtained either free-of charge or by purchasing a pack of Credits.
A Subscription may be obtained by purchasing a Subscription.

By purchasing a Subscription and/or packs of Credits or otherwise acquiring certain Credits, UBISOFT grants the User with a limited license to obtain Additional Content by exchanging certain Credits or otherwise using the Subscription.

The term of such license starts (i) for the Credits, when you acquire such Credits; (ii) for a Subscription, when you purchase such Subscription; and ends the day when the access to the Credits and/or Subscription is suspended , terminated or expired.

All such Credits may be only redeemed for Additional Content in connection with the Game.
When the User redeems certain Credits for Additional Content, UBISOFT grants the User with a personal, non-commercial, limited license to use such Additional Content only within the Game.

4. Pricing

Your Subscription does not include the price of the Internet connection required to access the Game and/or the Services or products (including but not limited to virtual items) of the Game.
During your Subscription, UBISOFT reserves the right, at its sole discretion, to make updates of the Game. Your Subscription will give you access to these updates but you will not be able to access “extensions” and/or “add-ons” that UBISOFT distributes and/or sells separately.
UBISOFT reserves the right, at its sole discretion, to modify the price of Subscriptions and/or of the Credits. You will be informed of these changes on the website of the Game before the new price is applied. In all cases, this new price will be applicable to you only on renewal of your Subscription or for your next purchase of Credits. If you do not accept this new price, you will not be able to access the Service anymore.
All information concerning the invoicing of your subscription is available on the secure web pages of your Account. All invoices and payments are expressed in your local currency and include VAT.

5. Payment

You may choose the means of payment from various payment solutions available to you on the management page of your Account.
You must provide UBISOFT with accurate, complete and up-to-date invoicing information, including a valid credit card number and expiry date or other information according to the means of payment chosen.
Your Subscription and/or your pack of Credits are invoiced on a pre-payment basis.
If you choose to pay your Subscription and/or your Credit Pack using a credit card and your payment is accepted, your credit card will be debited of the amount corresponding to the Subscription and/or Credit Pack chosen and displayed on the payment page.
The amount paid for each Subscription period begun and/or Credit pack credited on your Account is irrevocably forfeited and will not be refunded. Not playing during your Subscription period and/or not using your Credits do not entitle you to claim a refund for your Subscription or your pack of Credits.
You must pay all costs incurred, including applicable taxes, and pay for all purchases made by you or by any person who uses your Account, including your family or your friends or any other person whether authorised by you or not. Unless your Account or payment information is obtained unlawfully or fraudulently by a person other than those you have authorised to use your Account, you are responsible for any use made of your Account and for all purchases made and costs incurred on your Account.

6. Use of the Credits and of the Subscription

The Subscription and the Credits are available to you immediately as soon as you complete your purchase.

You have the right to withdraw from your purchase within fourteen calendar days (“Cooling Off Period”), commencing on the day after the date of purchase of the service and/or the product of the Game. However, you will lose your right of withdrawal if the performance of the services has begun before the end of the Cooling Off Period. Accordingly, you don’t have any withdrawal right as the performance of our services begins immediately once your purchase of a Subscription and/or of Credits is completed.

7. No monetary value of the Credits

Notwithstanding any provision contained herein, whatever the terminology used, Points System, Additional Content, Credits, Virtual Currency have no monetary value and may in no case be exchanged or redeemed for “real” currency or in any other way exchanged in kind. You may not sell or transfer Additional Content, Credits, Virtual Currency by any means nor buy such Additional Content, Credits and Virtual Currency for any purposes other than their use in the Game.
Failure to comply with this Article constitutes a material breach of the Terms of Use of UBISOFT and may result in the termination of your Account specified in the Termination Section of the Terms of Use, without prejudice to any other claims for damages or losses by UBISOFT, or other remedies available.

8. Cancellation or suspension

UBISOFT may, at its own discretion and without any prior notice, cancel or suspend your access to Subscription and/or to the Credits, in the event you do not comply with each of Terms of Sale herein.

9. Termination of Subscription and/or Credits

UBISOFT may discontinue providing Subscriptions and/or pack of Credits for the Game, at any time and without any prejudice toward you. In this event, UBISOFT will give a 30 (thirty) day prior notice before the termination of Subscriptions and/or pack of Credits on the website of the Game.

Attention: Wrong country?

Let op: Verkeerde land?

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Hello, The Settlers Online is also available in your country. If you would like to play there, please click here. If you prefer to play here please ignore this message.

Hallo, The Settlers Online is ook beschikbaar in jouw land. Als je daar wilt spelen, klik dan hier. Als je hier wilt spelen, kun je dit bericht negeren.

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