Dear settlers,

Nearly a month has passed since we announced together with Ubisoft that CipSoft is taking over the operation and future development of The Settlers Online. At the time, we briefly introduced ourselves in a letter to you.

Today, we are reaching out to you directly through this news article. This first visible step feels special to us. We are curious and excited about what lies ahead, and we look forward to walking this path with you. To be honest, we are also a little nervous, as we approach this task with a great deal of respect and responsibility.

Much is still new to us. We did not develop the systems, tools, or processes surrounding the game ourselves, so there is a lot we need to learn. We also want to get to know you, the community that has been at the heart of The Settlers Online for so long, and find out more about your wishes, needs, and expectations. It will, however, take time for us to become familiar with everything. We hope we can count on your understanding, since not everything will go smoothly from the start.

We have been following your comments closely since the announcement. We are aware that many of you still have open questions. We are currently preparing an FAQ, which we plan to publish in the course of the next week, both in German and English. We will, of course, inform you through a news article as soon as it is ready.

There is also something important we want to inform you about:

We want to ensure that you can find news about The Settlers Online quickly and reliably in one consistent place. To keep communication clear and manageable, we will focus on German and English moving forward. This means that news will only be published on the German and the English website (UK), and we will only post in the corresponding forums.

We understand that this change may not be easy for everyone, especially if news articles are no longer provided in your preferred language or on the website you use to play. Also, the current login structure leads to limitations for posting in the German and English forums. Unfortunately, this is not something we can resolve quickly. Nevertheless, we want you to continue to feel part of the community and to stay informed despite this hurdle. We are taking your perspective seriously and will look for long-term improvements.

Until the FAQ is ready, we invite you to visit the German and English forums to meet Mirade, who, together with her team, will be taking care of the community management from now on.

Kind regards and happy settling,

Your CipSoft Team

Dear Settlers,

As this year's Easter Event is just around the corner, it's time to feast your eyes on the newly published Dev Diary and find out more about the upcoming features:

• Original Easter Basket Colour: Obtain the original colour scheme!
• New Buildings: Coffee Shop, Efficient Advance Toolmaker and Storage Basket!
• New Upgrades: Flower Blossoms Residence & Storehouse!
• Event Calendar Tweaks: Improved Event Calendar!

Read all the ins and outs of this year's Easter Event in our Dev Diary!

Happy egg-hunting!
Your "The Settlers Online" Team

Dear Settlers,

This game update includes the technical implementation of this year's Easter Event, which will begin spreading the love on April 14th!

Read more about the version as well as a sneak peek at what's new in this year's Easter Event in our full Change Log on the forum!

Happy Settling,
Your "The Settlers Online" Team

Dear The Settlers Online Community,

Today marks a historic date for The Settlers Online. After 15 long and eventful years, Ubisoft Düsseldorf is handing over the reins to CipSoft, a new, trusted partner who will continue operating and developing the game.

This is a bittersweet moment for us, as The Settlers Online has and will always be a very special game for us. Its launch back in 2010 was a huge milestone for our studio and has had a significant impact on our growth and success.

Just as importantly, it kickstarted an exciting journey which we embarked on together with all of you, The Settlers Online community. Together, we made tons of great memories, engaged in inspiring discussions and – last, but certainly not least - played The Settlers Online. We are incredibly grateful for having experienced so many great moments with you both inside and outside the game.

However, the time has come for us to pass the torch to a new partner. We want to see the game grow further and evolve, and there is no doubt for us that CipSoft will be up more than to the task.

This journey is far from over! We’d be thrilled if you could show our friends at CipSoft the same openness that has characterized our time together. We’ll be proudly watching from the sidelines, knowing that you and CipSoft will work together and allow The Settlers Online to reach new heights.

If you want to learn more about CipSoft from the team itself, check out this forum post. Meet the new team and find out more about their plans and ambitions for TSO.

Again, we want to thank you from the bottom of our hearts and wish you all the best with The Settlers Online going forward.

All the best,
Your TSO Community-Team

Dear Settlers,

This game update includes the technical implementation of this year's Valentine Event, which will start haunting your island on February 10th!

Read more about the version as well as a sneak peek at what's new in this year's Valentine Event in our full Change Log on the forum!

Happy Settling,
Your "The Settlers Online" Team

Dear settlers,
The following activities may currently lead to unforeseen issues.

• Opening guild festival packages leads to the Locked Zone Update: this issue was fixed in the 22/01/25 update.

• Sending out General Brohman can remove recruit mercenaries from the starmenu

To avoid this security lockdown, we ask you not to send General Brohman on adventures at the moment!

As soon as a solution has been implemented, you can send General Brohman as usual.
If you already have a locked zone, it will be automatically fixed by a nightly script.

Thank you for your understanding and patience!
Your "The Settlers Online" team

Dear Settlers,

Welcome to the second edition of our Mayor’s Update: the Mayor’s Update will provide you with a recap of what happened in the previous month and will also give you some insights into what the team is working on with sneak peeks into developments ahead.

Read the full post over on our forum and don't forget to let us know what you think!

Happy Settling,
Your "The Settlers Online" Team

Dear Settlers,
Now that the vast majority of our players have successfully migrated their Facebook accounts to our Ubisoft Connect accounts, we will be fully deactivating the option to log in via Facebook by removing the option on our websites.

Since January 2023, we've provided a migration system to move those who still used Facebook over to Ubisoft Connect. If you want to return to the game and originally used a Facebook account, or have any issues relating to migrating an account, please don't hesitate to contact our Support Team!
Happy settling,
Your "The Settlers Online" Team

Dear Settlers,

We're thrilled to announce the latest content update 3 for The Settlers: New Allies. Dive into the world of settlers and forge your path to prosperity in this beloved strategy game.

As a special treat for our loyal players on The Settlers Online, celebrate the latest update with two new Elari-themed skins for your Finesmith and Provision House, straight from the heart of the Elari itself.

Ready to explore new lands, build thriving settlements, and conquer new challenges? Head over to The Settlers: New Allies now to join the adventure. 

The Settlers: New Allies is available on the following platforms: 

• Nintendo Switch
• PlayStation
• Xbox One
• Xbox Series X|S
• Amazon Luna
• Epic Games
• Steam

Don't miss out on this exciting milestone. Gather your allies, claim your territory, and make your mark in The Settlers: New Allies.

Happy Settling!